Privacy Policy
Your trust means everything to us 🤍
So we’re committed to keeping your personal information safe and handled with care.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.
By using this site, you agree to the practices described below.
1. What information we collect
When you browse or shop with us, we may collect some basic information to help us serve you better.
This may include:
name
phone number
email address
delivery address
payment details (processed securely by payment providers)
order history
messages or enquiries you send us
website usage data (cookies, analytics)
Nothing unusual — just what’s needed to process your order smoothly.
2. How we use your information
We only use your information for things that help run our business and improve your experience.
For example, to:
process and confirm orders
arrange packing and delivery
contact you about your purchase
respond to questions or support requests
send updates about launches or promotions (only if you opt in)
improve our website and services
We don’t collect data we don’t need.
3. Who we share your information with
To fulfil your orders, we sometimes work with trusted partners.
Your information may be shared with:
payment gateways
vendors/suppliers handling packing or inventory
courier or delivery companies
service providers supporting our website operations
We only share the minimum necessary details (for example: your name, phone number, and address for delivery).
We never sell, rent, or trade your personal information to third parties. Ever.
4. How we protect your data
We take reasonable steps to keep your information safe, including:
secure systems
restricted access
trusted third-party platforms
That said, no online system is 100% risk-free, but we always do our best to protect your data responsibly.
5. Cookies & website tracking
Like most websites, we use cookies and analytics tools to:
understand visitor behaviour
improve site performance
make your browsing experience smoother
These don’t collect sensitive personal details.
You can disable cookies anytime through your browser settings if you prefer.
6. Marketing messages
If you choose to subscribe, we may send you:
product launches
Raya drops
special promotions
updates from pedzulkefli
Not your vibe? No worries — you can unsubscribe anytime with one click.
7. Your rights (PDPA – Malaysia)
In line with Malaysia’s Personal Data Protection Act (PDPA), you have the right to:
access your personal data
correct or update your information
request deletion of your data
withdraw marketing consent
Just reach out and we’ll assist you.
8. How long we keep your data
We only keep your information as long as necessary for:
order processing
legal or tax requirements
customer support
After that, it’s securely deleted or anonymised.
9. Third-party links
Sometimes we may link to other platforms (social media, payment gateways, etc.).
Once you leave our site, their privacy policies apply. We’re not responsible for how those external sites handle your data.
10. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The latest version will always be posted here.